Questions to ask your local movers

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Are you preparing for an upcoming relocation? If you are, chances are that you still have not made a final decision on whether you are going to move on your own or hire local movers. Why do people struggle with this decision so much when it is clear that hiring local movers is the best decision that you can make even if you are moving just across the street. The reason is that local movers are experienced, trained, and reliable professionals who can handle every part of your relocation in the most professional and fast way, which will save a lot of your time and energy.

However, there can be plenty of reasons why people still choose to move on their own and that is not the topic of today’s article. Instead, we are going to talk about the way that you should go if you want to explore your options thoroughly and make the best decision for your specific case. The most valuable piece of advice that we, as professional movers, can give you right at the start is that you should always explore your options before you make a final decision. Moving is one of the most significant, but at the same time, one of the most stressful events in a person’s life which is why it requires your full attention and commitment.

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What does exploring your options mean? It means that you will take the time to explore the local movers in the area and take every step along the way to get to know them and to see whether you want to use their services. If you simply write “local movers”, “professional movers” or something that we are for sure all looking for – “cheap movers” in your search box, congratulations, you have made the first step along the way to make the right decision. Professional movers can provide you with a wide range of services and offer you different deals, which is why you should not decide to move on your own before you talk to them and learn more about the way they do things.

On the other hand, even if you are sure that you want to use the services of professional movers both in packing, moving, and whatever else it is that you need, don’t just settle for the first furniture movers that you get in touch with. You should always aim for finding a few local movers that you find suitable, schedule meetings with them, learn more about them, get the moving costs estimated, compare everything, and just then decide which local movers are the best fit for you. 

Nowadays, people are living faster and moving much more than they did before, which is why there are more and more people who want to be local movers and get into this business. However, finding good professional movers is more difficult than it seems and there are certain things that you should know before you decide to hire professional movers that you consider appropriate for your case. We asked our local movers what the most important questions to ask the local movers are. Asking these questions will definitely make a great difference and you will be able to see which professional movers are really what they represent themselves to be and which ones are not worth your time and money. Stay with us as we dive into the most significant things you should know about your local movers that will help you with making a final decision. 

How long have you been in business?

One of the very first questions to ask local movers is just how many years they have been in the moving industry. As a rule of thumb, hiring professional movers who have been around for many years is a sign that they must have been doing something right – otherwise, they would not have stayed competitive for so long, and most likely would have gone out of business if they had offered low-quality services. If the local movers only have a few years of experience, you may want to check these professional movers’ background more thoroughly. Furniture movers who have been in business for a while prove that they provide quality service — and that they operate lawfully. A new moving company will not have a paper trail, so it will be difficult to find reviews, legal action, or other open complaints against them.

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Is your moving company licensed, bonded, and insured?

One simple way to guarantee your local movers are in compliance with all laws and regulations is to ask if they are an Updater Certified Moving Company. Local movers that are classified as Updater Certified must be licensed and insured with a USDOT Number and be registered with the FMCSA (Federal Motor Carrier Safety Administration). Ask if your furniture movers are Updater Certified or inquire about their licensing and insurance information.

What kind of liability coverage do you provide?

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You need to make sure that your local movers are insured and liable for the damage. Have in mind that the basic liability protection (which you get upon signing a contract) covers only $0,60 per lbs per item and does not allow punitive damage claims. Your local movers should be able to offer you full value protection, which means that professional movers will be liable for the replacement value of every damaged or missing item for an extra fee and you can even choose to insure your valuables based on their cost, not on their weight. You can also purchase additional moving insurance from a third party if you prefer to, but your local movers should still provide you with a few options that you can choose from.

Can you do everything I need?

The reason to ask your local movers this question is that moving companies aren’t created equal, and each one has a unique menu of services you can choose from when you are planning your move. You should never assume local movers offer a service you need and you should always ask clearly about the things that you are interested in. Below are just a few of the services that professional movers might offer: loading and unloading, packing, custom crating, furniture assembly/disassembly, transportation for specialty items like pianos and hot tubs, storage, vehicle shipping, cleaning services. However, for each local movers that offer one of the services we’ve listed, there are other local movers that don’t. If any of these services are crucial for your move, you should make sure that service is provided by furniture movers you might hire.

How do you prevent property damage during the move?

You want your home and belongings to be protected on moving day. The local movers should be able to provide you with information about their moving techniques and the type of protection and packing supplies they use. Large appliances require moving pads, sliders, and a dolly. Furniture should be disassembled and wrapped in blankets. It would also be wise for the local movers to measure your doorways and plot out a pathway before the moving day. All the professional movers should protect your new and previous home’s banisters, corners, floors, and walls when moving furniture.

Do they use corner guards, moving blankets, and other protected materials? If not, what precautions do they take? How do they intend on treating special items, such as glass-fronted furniture and antiques? If you have a lot of delicate items, make sure to ask about them before the move.

Do you have any additional fees?

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Most local movers that increase prices on moving days do so using hidden fees. These fees are either buried under mountains of legal speak in your contract, misrepresented, or undisclosed before they show up on your final bill. It is also unlikely that you will get a straight answer from a customer service representative of your local movers since these fees are called hidden for a reason. However, If local movers are hiding their fees, and don’t want to share them with you even if you ask clearly this is a clear red flag that you should take into consideration.

That is why we also recommend checking customer reviews to see if certain local movers regularly charge surprise fees. Don’t let a single customer review change your perception of the professional movers that you chose. However, if you find a consensus about hidden fees, we recommend finding different local movers to work with.

Can you show me recommendations and references?

Since we have already mentioned reviews and recommendations that you can see online, this is clearly one of the questions that you should also ask. Satisfied customers or awards for service are quite a significant indication of the reliability and high quality of your local movers. Read online reviews of your chosen local movers’ company – you will know if the local movers overpromised, under delivered, and overcharged their customers. You should have collected enough credentials concerning your furniture movers. Everything that your local movers don’t want you to know, you will be able to find online if you only take time and dig deep enough, which is definitely something you should do considering the importance and the amount of money that you are going to invest into your local movers and your relocation. 

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What is your cancellation policy?

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If there is an emergency case or unexpected situation, you may decide to cancel or postpone your move, you should know how your local movers will react and what kind of treatment you should expect. A lot of local movers will not charge extra for cancellation or rescheduling, but it is always nice to ask before making a reservation. It is also nice to provide as much as possible advance notice, especially if you decide to move on another date as against earlier reschedule to make it easy for the local movers to accommodate your request. However, there are some local movers that will expect you to pay a certain amount of money, especially if you have not given your cancellation notice in a timely manner which is why you should always try to communicate everything directly and ask about these things in advance so they don’t catch you by surprise later. 

Are you willing to open your front door and invite strangers in to tamper with your personal belongings? Are you trusting enough to allow random people to handle your household items as they see fit? Or maybe you believe in predestination – what will happen will happen, regardless of what you do and how you plan it, so why bother anyway? If the answer to all those questions is “NO”, then we are sure that our list of questions that you should ask your potential local movers comes in quite handy. After you have asked these questions, you will know exactly who you are dealing with and you will be able to decide whether some people are the right fit for you and can execute your relocation in the way you expect them to. Of course, there are many other things that you might want to consider asking regarding your specific situation, but these are some basic questions that are going to tell you a lot about local movers that you are considering hiring. 

If you are moving around San Francisco, lucky you since you already have a good starting point. You can get in touch with local movers from Market Street Movers SF and find out everything there is to know about us, as well as practice asking these questions that we shared with you. Our local movers will be more than pleased to talk to you about your upcoming relocation, share some tips and tricks, and answer any questions you might have. We wish you all the luck with your upcoming relocation and we really hope that we will get the chance to get to know you and help you even more.